PRIVACY POLICY

PRIVACY POLICY OF SMB CPA GROUP, PC.

We respect your privacy and are committed to protecting it through our compliance with this policy.  Please read this document carefully to understand our policy regarding your information and how we will treat it.  If you do not agree with this policy, do not register with, access, or use SMB CPA Group, PC.  By registering with, accessing, or using SMB CPA Group, PC, you agree to this Privacy Policy.  This policy may change from time to time. Your continued use of or access to SMB CPA Group, PC after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

1. Contact Us‍

If you have questions about data protection, or if you have any requests for resolving issues with your personal data, we encourage you to primarily contact us through our Site so we can reply to you more quickly.

             Name of the controller: Levon Galstyan, CEO and President

             Address: 313 E Broadway, Suite 10851 Glendale, CA 91209

             Email: contact@smbcpagroup.com‍

‍

2. What this Privacy Policy Covers‍

This Privacy Policy covers how we treat Personal Data that we gather when you access or use SMB CPA Group, PC. “Personal Data” means any information that identifies or relates to a particular individual and also includes information referred to as “personally identifiable information” or “personal information” under applicable data privacy laws, rules, or regulations. It does not include data where the identity has been removed (anonymous data). This Privacy Policy does not cover the practices of companies we don’t own or control or people we don’t manage.

‍

3. Data We Collect About You‍

We may collect, use, store, and transfer different categories of personal data about you which we have grouped together as follows:

‍

Category — Examples (including, without limitation)

Identity Data — First name, last name, username or similar identifier, title, date of birth, and gender

Contact Data — Billing address, mailing address, email address, and telephone number

Transaction Data — Details about payments to and from you and other details of products you have purchased from us

Technical Data — Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website

Profile Data — Your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses

Usage Data — Information about how you use SMB CPA Group, PC and its products, your search queries, questions you ask to the chatbot, and the responses you receive

Marketing and Communications Data — Your preferences in receiving marketing from us and our third parties and your communication preferences, records, and copies of your correspondence with us

‍
We collect, use, and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific feature of SMB CPA Group, PC. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offenses. We hereby disclaim any liability for any such sensitive information that is input into SMB CPA Group, PC by the user.

‍

4. Information We Collect and How We Collect It‍

We collect information from and about users of SMB CPA Group, PC:

Directly from you when you provide it to us;
Automatically when you use SMB CPA Group, PC; and
Data we collect from our partners.
‍

5. Information You Provide Us

‍We understand that one of the primary benefits of using SMB CPA Group, PC is the functionality, features, and convenience our users receive for handling their legal tasks through SMB CPA Group, PC. We acknowledge that this entails sharing proprietary, sensitive, or non-public information and documents with us that may also include information on your own personnel, investors, vendors, customers, and other parties. In this regard, the information you share with us will be processed, used, and deleted in accordance with this policy.

We acknowledge and appreciate your trust toward our processes and security procedures. We would like to assure you that the information you share with us will be kept in confidence in accordance with this policy, with a reasonable degree of care, for as long as you are a User of SMB CPA Group, PC and for three years thereafter. We will share your information only with members of our team and third parties that have a need to know such information to enable us to provide our services to you and that, in turn, are bound by similar confidentiality obligations.

Additionally, we understand that when we demonstrate SMB CPA Group, PC to you for your consideration, you may be sharing certain information with us for purposes of setting up the demo. After the files you have shared have been uploaded to SMB CPA Group, PC, you will be granted access to the demo account and your files therein for testing. In case you decide not to proceed with using and accessing SMB CPA Group, PC, all information provided by you to us will be erased in accordance with this policy.

‍

6. Automatic Information Collection and Tracking

‍When you register with, access, and use SMB CPA Group, PC, it may use technology to automatically collect:

Usage Details: When you access and use SMB CPA Group, PC, we may automatically collect certain details of your access to and use of SMB CPA Group, PC, including traffic data, usage data, usage flows, location data, logs, and other communication data and the resources that you access and use on or through SMB CPA Group, PC;

‍
Device Information: We may collect information about your internet connection and Device through which you access SMB CPA Group, PC, including the Device’s unique device identifier, IP address, operating system, browser type, mobile network information, and device (including operating system) language; and

‍
Location Information: SMB CPA Group, PC may collect real-time information about the location of your Device. You can disable this function in the settings of your Device, but some parts of SMB CPA Group, PC may then not function properly.

‍
SMB CPA Group, PC uses cookies and similar technologies such as pixel tags, web beacons, clear GIFs, and JavaScript (collectively, “Cookies”) to enable our servers to recognize your web browser and tell us how and when you access and use SMB CPA Group, PC, to analyze trends, learn about our user base, and operate and improve SMB CPA Group, PC. Cookies are small pieces of data– usually text files – placed on your computer, tablet, phone, or similar device when you use that device to access or use SMB CPA Group, PC. We may also supplement the information we collect from you with information received from third parties, including third parties that have placed their own Cookies on your device(s). Please note that because of our use of Cookies, the Services do not support “Do Not Track” requests sent from a browser at this time.

We use the following types of Cookies:

Essential Cookies: Essential Cookies are required for providing you with features or services that you have requested. For example, certain Cookies enable you to log into secure areas of SMB CPA Group, PC. Disabling these Cookies may make certain features and services unavailable.

‍
Functional Cookies: Functional Cookies are used to record your choices and settings regarding SMB CPA Group, PC, maintain your preferences over time, and recognize you when you return to SMB CPA Group, PC. These Cookies help us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).

‍
You can decide whether or not to accept Cookies through your internet browser’s settings. Most browsers have an option for turning off the Cookie feature, which will prevent your browser from accepting new Cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new Cookie in a variety of ways. You can also delete all Cookies that are already on your computer. If you do this, however, you may have to manually adjust some preferences every time you visit a site and certain parts of SMB CPA Group, PC may not work. To explore what Cookie settings are available to you, look in the “preferences” or “options” section of your browser’s menu. To find out more information about Cookies, including information about how to manage and delete Cookies, please visit http://www.allaboutcookies.org/.

‍

7. Data We Collect From Our Partners‍

We also collect the following data from our partners: (i) demographic data (such as to determine the coarse location of your IP address); (ii) data to fight fraud (such as refund abuse or click fraud); (iii) data from platforms that SMB CPA Group, PC runs on (such as to verify payment); and (iv) data for analytics purposes, so we can provide you with a better experience.

‍

8. Third-Party Information Collection‍

When you use or access SMB CPA Group, PC, certain third parties may use automatic information collection technologies to collect information about you or your Device, or you may otherwise be accessing and using third-party platforms, software, and applications. These third parties may include, without limitation: media platforms and services; analytics companies; your Device manufacturer; your vendor.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about a third party’s processing of your information, you should contact the responsible provider directly. You acknowledge and agree that your access and use of such third-party tools may be subject to their respective terms of use and privacy policies.